Hello, there is a margin between all sections on pro that l cannot remove above and below all sections. l have seen some solutions saying uninstall the theme and reinstall but this has not worked to solve the issue. The margin remains above and below the sections.
Any advice would be great.
Thanks
Hi there,
I took some time to check your website and added a test page and could not find the problem cause:
It indeed seems to be a setup issue of some kind as I have the same installation on my local machine and here was the result:
One thing that might be a factor is the Bluehost Cache. I went to Settings > General and turned it off but it worths to contact them and ask to make sure they purge all possible cache from there.
Finally, I suggest that you install the plugin below and clear your current database transient cache:
If none of the steps above work please kindly install the WordPress and our theme from scratch and check the result.
Thank you.
Hi l deleted and reinstalled wordpress and Pro theme. The same issue is persisting. This issue is effecting Margin and between the columns and is rendering the theme useless. Is there any other solution to the problem?
Hi there,
I was going to check the admin section of your site but I can’t seem to find the admin login page.
/wp-admin and /wp-login.php is going to a 404 page.
Do you have a special link for the admin login page?
If so, kindly let us know so that we can check this for you.
Thank you.
Hi Jade,
Sorry about that l tried a clean install without the aid of bluehost install install and created a new database etc. The Margin problem is still there. The problem still seems to be with the margin and padding between sections that do not work and the gap between them that cannot be removed.
l will send a secure note with logins
Hi There,
I can confirm the unusual issue, I also noticed a few things that look different from my installation on the dashboard.
So please access your site via FTP and remove PRO from wp-content/themes, download a fresh version from your Apex dashboard and re-install it.
https://theme.co/apex/dashboard
Let us know how it goes!
Hi,
Just deleted and reinstalled a fresh version of the theme. The issue is still the same.
Hi,
Just deleted and reinstalled a fresh version of the theme. The issue is still the same. The issue seems to be in the rows as well and the margin isnt changing… Any solutions would be great as l cant really do anything with the site at the minute.
Hi There,
Try to update Base Margin to 0 in Pro > Launch > Theme Options > Content Builder
Hope this helps.
Thanks
YES!!!
Thank you thats fixed the issue! Wish l hadn’t deleted all the work id done so far reinstalling everything!
Thanks for you help anyway!
Glad to hear we managed to help!
Hi,
Sorry this has fixed one issue, but the actual margin controls on sections still arent working.
Hi There,
I did investigate the site, and notice this Pro panel, you should not have this Pro panel.
I see that you rename your PRO folder to pro-4 please rename that back to pro then re-activate (Appearance > Themes) it and clear your cached.
That should resolve the issue.
Cheers!
Thanks that seems to have resolved the issue!
Glad to hear it!
Cheers!
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