Maps failing api check on Pro 5.0.8 but working on 5.0.5

[The_Capture_Factory]

map is working here https://lsgkaccountants.co.uk/contact-us/

but failing here https://dovebank.tcfdev.xyz/contact/

the map is also failing on the theme co demo site

Elements by Themeco

any work arounds?

[prakash_s]

Hello @The_Capture_Factory,

Thanks for writing to us.

The demo site map is not working due to the map API billing fail. I would suggest you please make sure you have a valid map API key. In case if you are using the correct API key and still it is not working for you, I would suggest you troubleshoot a few of the common issues before we investigate your settings.

1. Testing for Plugin Conflict
2. CSS/JS Customization
3. Version Compatibility
4. Disabling Cache

If none of those work, please send your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

[The_Capture_Factory]

I have tested and checked several API keys that i have working on other sites. All of which fail.

the site is dovebank.tcfdev.xyz

and login details are in a secure note

[The_Capture_Factory]

please close the post. i have resolved the issue.

many thanks

[tristup]

Hi @The_Capture_Factory,

Glad that you are able to solve this problem.

Thanks