Maps failing api check on Pro 5.0.8 but working on 5.0.5

map is working here

but failing here

the map is also failing on the theme co demo site

any work arounds?

Hello @The_Capture_Factory,

Thanks for writing to us.

The demo site map is not working due to the map API billing fail. I would suggest you please make sure you have a valid map API key. In case if you are using the correct API key and still it is not working for you, I would suggest you troubleshoot a few of the common issues before we investigate your settings.

  1. Testing for Plugin Conflict
  2. CSS/JS Customization
  3. Version Compatibility
  4. Disabling Cache

If none of those work, please send your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts


I have tested and checked several API keys that i have working on other sites. All of which fail.

the site is

and login details are in a secure note

please close the post. i have resolved the issue.

many thanks

Hi @The_Capture_Factory,

Glad that you are able to solve this problem.


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