Map element - Google API - wrong location

Support
#1

Hello I have added a test Map element on my page. I’ve secured a Google API key and assigned and added my Lat Long, but the map always shows in China somewhere and it should be in the USA. Any ideas?

#2

Hello Richard,

Thanks for writing in!

Please edit your page and check your map settings. Make sure that the Zoom Level option is set with a decent amount. By default, it is 12.

Hope this helps.

#3

Thanks Runel -

It’s odd. I’ve got all that set up. Still doesn’t work. I’ve regenerated the Key as well. Here is the sample page.

https://wavelynxtech.com/read-me/

The type of API key we should use is… Maps JavaScript API right?

#4

Hello Richard,

To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Regards.

#5

Hi Richard,

I have been working with the Google Maps API a lot recently - just wanted to make sure you’d added credit/debit card details in to the Google Cloud Platform for billing. You can add API keys - but unless you are ‘validated’ by adding a card my experience is that those keys won’t work - even if you are just trying to use the free API functions like the Javascript API and Places API.

You can add your billing details here - https://console.cloud.google.com/billing

Kind Regards

Mark

#6

Hey Mark,

Thanks for chiming in!

Cheers.

#7

Hi Mark - thanks for this. I had been asked about this by a tech support person the other day. We had some issues with my account getting tied to my non-work account, which we resolved. I didn’t have any luck even after adding my billing and account info. Weird. Maybe it does take some time to propagate…

Cheers. I’ll let everyone know what fixes it.

Rich

#8

Great.
If you need anything else we can help you with, don’t hesitate to open another thread.

#9

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