Hi there. I had my X theme connected to my staging site, and I’d like for it to be valid also for the production site. I can get to the “My Licenses” page and it seems like it should be simple enough, but I don’t see an option to save the changes so that I can validate my X theme on the production site.
Thanks for writing in!
Go to your Apex account and in the licenses page: https://theme.co/apex/licenses
Click the pencil icon:
To save your changes, please click the check icon.
Hope this helps.
Thank you! I’ll give it a try. That’s what I thought I did, but in trying to validate the X theme back in my wordpress site, it still wouldn’t let me.
To validate X properly, please do the following:
1] Please login to your account and assign the license (https://theme.co/apex/licenses). You need to assign the license to your site using this url: https://www.example.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
2] Go back to X > Validation again, and insert the license code.
And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://theme.co/apex/forum/t/setup-product-validation/55
If nothing is helping, please provide us the site url and your credentials so that we can validate it for you.
THANK YOU! Worked perfectly.
Thanks for letting us know that it has worked for you.
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