Major Internet Explorer V11 Display Issues

Google search console alerted us that we have immediate bounces and zero conversions on Internet Explorer. And when we looked, we can clearly see why. It errors out in new and interesting ways every time we load the site. I say a previous forum post about IE10, but i’m using IE11.

Internet Explorer still makes up 10% of our traffic, so this is a massive issue.

@VitalityCBD,

Thanks for reaching out.

I check your website on IE 11 and I can’t replicate your screenshot issue. I tried to reload the page so many times but still I couldn’t replicate your issue. Please see the screenshot below.

For the meantime, I suggest to clear your server cache and plugin cache and I recommend the following troubleshooting procedures.

  1. TESTING FOR PLUGIN CONFLICT
  2. THEME UPDATE
  3. CHILD THEME
  4. CSS/JS CUSTOMIZATION

Hope that helps and let us know how it goes.

Thank you.

I changed the images from using “retina” to just setting a max width of 300, and it resolved the sizing issue on IE11. Apparently the “retina” image option isn’t compatible on internet explorer. Which is not awesome, since i used it all over the place.

So for now, the homepage issue is resolved, but no matter what i do, immediately after i fix an issue, there’s some new weird display issue that crops up.

Any idea what would be causing this one i’ve attached a screenshot for? The background image for the header section is no being applied to sections it is not a part of.

Hi @VitalityCBD,

I don’t see that background issue either on IE11 or Chrome on my end.

Mostly that kind of peculiar issue is caused by a caching, you need to do an audit on your caching/optimizer features and make sure they don’t conflict with each other.

Thanks,

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