Major Bug When Importing Templates

[co50]

This is a bad one - we imported a Footer from one Pro site to another. For reasons nobody can explain, it changed the first two primary colors we assigned to the new website to the ones from the other website - not just in the footer, site-wide. Now, every single element on the entire site that used one of the two primary colors is changed to the primary color(s) of the site we imported the footer from. We didn’t log the colors because…like most designers, we didn’t expect something totally unrelated to change the colors we assigned without authorization. Now we have to waste time figuring out what the colors were. Come on, guys.

Why on earth did the primary colors get changed? What does this have to do with the footer? Why not just assign the colors as they were and, I don’t know, leave the default color scheme on the new site alone?

[ruenel]

Hello @co50,

Thanks for the feedback. This is a confirmed bug in the latest release.
Our developers have been already made aware of this issue and are now looking to resolve this issue.

Please bear with us.

[alexander]

Hi there,

We’ve already implemented a fix for this that will help avoid the problem on new sites. This will be available in the next release. You can also avoid it by creating new color items instead of using the ones that already exist with a new install.

To provide some context on what is happening here, each newly created color item has a unique ID behind the scenes. When a template is exported, it will update the color with the same ID on the remote site. This is useful if you have several templates that you want to share colors. The reason you have colors being overridden is because the IDs are colliding. Regretfully, the initial color items (Brand primary, etc.) have a hardcoded ID. We did this to prevent needing to save the color items when the theme is first installed. The fix we implemented simply saves the color items the first time they are loaded, and adds a random ID. Assigning a user created color item before saving an asset in the template manager will prevent this.