I have an x-theme site with the menu visible but non-functional on mobile or when reduced in the browser -
I’ve tried shutting plugins down, but still an issue (other then woo commerce, very few plugins on the site).
Login to follow.
Hello There,
Thanks for writing in! It seems that you are using an older version of the theme.
X 5.1.1 and Cornerstone 2.0.6 are now available in automatic updates! This release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/). Please do update to the latest version. After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
Please let us know how it goes.
Couple questions - this site is Xv. 4.6.4 - how much breakage/rebuilding can I expect with this update? I’ve done updates in the past where it took a lot of rebuilding to get the site back.
We’re using WooCommerce without the shopping cart active to present a large product catalogue, just for info and display but not for direct purchase. Should I expect to update Woo with the newer version of X, and is there a potential for issues there? This was a really complex build to get their products categorized and displayed.
Thanks for any advice.
Hi There,
It is highly reccomened to keep WP, X and all the plugins updated to the latest version to ensure your site will work on the long run.
Please backup your website and update, you should not expect any breaking regarding X update from 4.64 to 5.
Hope it helps
Updates didn’t solve the issue. Still no working menu on mobile or on desktop with the window reduced.
Could you maybe actually look at the issue now? Thanks.
Hi There,
Please find this custom CSS:
ul.x-nav {
display: none;
}
And change it to:
.x-colophon.bottom .x-nav {
display: none;
}
Well, after doing the upgrade and clearing my cache, the site is broken - I get this when trying to login or use “customize”:
Call to undefined function csl18n() in /home4/dgilbert/public_html/2017/wp-content/plugins/cornerstone-modal/includes/cornerstone-modal-element.php on line 8
I can’t login or make any changes.
Hi,
It sounds like you might be having an issue with a third party plugin(Cornerstone Modal). Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.
Thank you for your understanding.
I see, I assumed that was part of cornerstone or was developed by you guys. I’ll see if i can disable it via FTP.
Hi,
It’s a third party plugin, you may try updating it to latest version and see if that fixes the issue.
Thanks