Mailto not compatible with Gmail-app?

[SebasWub]

Hi there,

Since two months I’ve been working with Google Adwords and Analytics on my website www.todayisamazing.com. My goals are measured by the amount of clicks I get from my Call To- and Mail To-buttons. In Analytics I can see that my MailTo-targets are acquired but I don’t receive any emails at all. I checked with some friends and family if they could send me an email but some of them receive:

• a privacy setting for the iOS-mail-app
• a request to download the iOS-mail-app if they have a GMail app for instance

The SEA-company I’m working with thinks this is the reason people will choose to leave my website which means my SEA campagne isn’t giving me any clients.

Do you have an idea how I can prevent this from happening?

Regards from Amsterdam,

Sebastiaan

[SebasWub]

[ruenel]

Hello Sebastiaan,

Thanks for writing in! When I click the “Mail Ons”, this is what happened. It launches the mail app on my computer and then creates a new email for me.

On your iPhone, does the same but since you do not have a Mail app, or did not set the GMail app as your main email application, it just gives you the Restore “Mail” prompt. Please make Gmail app as your default mail application and test your site again.

• https://support.google.com/mail/answer/10079967?hl=en

Kindly let us know how it goes.

[SebasWub]

Hi there,

Thanks for the message, if I if understood you correctly, my phone prefers to open the GMail-app instead of the normal iOS-mail app.

Thanks for checking it out

Regards, Sebastiaan

[prakash_s]

You are most welcome Sebastiaan.