Mailchimp won't install

[oscarbnihrane]

Hello,

I want to make a popup on my site while using mailchimp. I’ve installed convert plus, and when I go to install mailchimp, it just goes to a white box.

I’ve tried multiple times, however I can’t fix it.

Do you guys know how I can install the mailchip integration to convert plus?

Thanks in advance!

[tristup]

Hi Oscar,

Thanks for reaching out.
There might be some different reason behind your issue, I would like to suggest troubleshoot the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.CSS/JS Customization
5.Disabling Cache

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If that does not helps, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[marc_a]

Hi Oscar,

If you can’t install Mailchimp via Convert Plus in the WP dashboard, you can manually download it on the link below and upload it to your website.

• https://www.convertplug.com/plus/download-addons/

Hope that helps.

Thank you.

[oscarbnihrane]

Thank you. it worked

[marc_a]

Hi Oscar,

You’re welcome and it’s our pleasure to help you! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.