Lottie breaks the page

Hi, team!
This lottie used to work some updates ago, sorry I can’t be more precise.
Suddenly, I discovered the page was blank… Actually black.
It loads the layout header correctly, paints the body in black accordingly to page style, but then remains empty.
I tried several fixes, no success until deleting elements 1x1.
To my surprise, it is the Lottie file with the config you see in the capture.
The JSON validates on your editor and on Ultraedit plain text editor.
The page with the Lottie actually loads fine on backend, but fails on front as explained.
Trigger set to other values also works on back, fails on front.

Only by deleting the lottie I get the page back on frontend, all fine without the element.

Please feel free to check this issue live at TEST Lottie

Thanks!

Waiting eagerly for loading eager/lazy control.

Hi Ricard,

Thanks for reaching out.
It will be very difficult to recognize the reason behind your problem. Can you please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

Hi Tristup,
I was testing on another site (and host) and it works well there.
It must be a config or tweak I forgot about.
Thanks for your kind attention.

Hey Ricard,

We’re glad that it is working fine on the other installation and you’re most welcome!

Cheers!

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.