While trying to correct an unrelated SSL problem on one of my sites’ Home page, something happened and the Primary menu disappeared. There’s no menu on the Home Page of the desktop version and no hamburger menu on the mobile Home page. I fixed the SSL problem and everything else works just fine throughout the site, but I haven’t been able to get the menu back. Of course I made a backup before doing any of this, but I hate to risk doing a restore to fix the one small, but important problem. Any help is appreciated.
Hello Susan,
Thanks for writing in!
Are you referring to this site?
A certain custom header has been assigned to the page. This is why the default navigation or default header no longer displays. Simply go to Pro > Headers and unassign the custom header to the page.
If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
To know how to create a secure note, please check this out: How The Forum Works
Please let us know if this works out for you.
Thank you SO MUCH! That seemed to do the trick.
You are most welcome!
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