Lost ability to edit cornerstone

Support
#1

Hi there,
I foolishly clicked on text mode in edit page mode and now can’t get back to cornerstone. The raw code is available here http://202.174.102.90/~leacademycom/wp-admin/post.php?post=147&action=edit

But I can’t get edit cornerstone to kick up. I added define memory, cleared my cache, followed a video switching between the two modes, turned off all plugins and on again and sacrificed a small unicorn.

I’d love to not have to rebuild again. I’ll send my logins in a second private message.

Cheers,
Karyn

#2

Hi there Karyn,

Thanks for writing in! I’ve just taken a look and the home page is editable for me (https://monosnap.com/file/beJ2i8OHqYyrC6gMtBbj2kbioPS05T#) What happens if you click “X > Launch > Content” and try and edit the home page from there?

On the other pages that aren’t working correctly, there’s a syntax error showing in the console, could you add FTP details to the secure note please and we’ll take a look.

Thanks!

#3

Hi Jack,
If you check the code in ‘text view’ it isn’t relating to the cornerstone ‘edit mode’. I have many more sections than that and I don’t have any sections called ‘introduction, brand, team etc’.
I’ll send you my ftp - perhaps the syntax error you will look at will also resolve this.
If I have to rebuild the homepage - I will deal with it :slight_smile:
But very keen to try out the new elements rather than classic style!
Cheers,
Karyn

#4

Hi there Karyn,

Thanks for writing back!

I’ve tried checking this, but couldn’t get access the FTP, well I could but the folder was empty (https://monosnap.com/file/fJMIkburdycehAoST3zlrmCkh8QPqK#)

Any ideas, do you specify a specific path when logging in?

Thanks!

#5

I gave you root access. Can you see the public_html folder? https://www.screencast.com/t/jaC1kzrNPO
Can I ask what program you are using to login? I can try to use it myself and see what the issue is.
I’m urgently needing some assistance so I may try to ship it onto another server today - but if you see this today I would greatly appreciate some help.
Karyn

#6

Hi Karyn,

We are using Filezilla.

We also can no longer login to wordpress, kindly check again and let us know.

Thanks

#7

Hi Paul,
I had a time constraint on this one so ended up building with Avada. Thanks for you trying to help me.
Best,
Karyn

#8

You’re welcome.

#9

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