Hi Guys! I changed phone and didn’t take across my google auth codes from the app!
Now I’m stuck and can’t get into my wordpress account without them.
Unfortunately I don’t have any backup codes. Please help!!!
Thank you!
Hi Guys! I changed phone and didn’t take across my google auth codes from the app!
Now I’m stuck and can’t get into my wordpress account without them.
Unfortunately I don’t have any backup codes. Please help!!!
Thank you!
Hi Suzy,
Thanks for reaching out.
I suggest that you disable your 2FA plugin so that you can login again to your WordPress website and setup again the 2FA plugin. To do that, you need to access your files via file manager or ftp and go to this directory wp-content/plugins/ and find the folder of your 2FA plugin and rename the folder to disable it.
Hope that helps.
Thank you.
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