Loopers styling issue

Support
#1

Hi guys,

I’m building a looper with the accordion element in Cornerstone. Pointing to a custom post type. Also using FacetWP to filter and paginate.

All is working fine expect for my first two consumers. There’s no styling on the Accordion header. And when you use FacetWP to filter, the same thing happens to the top result.

I’ll add links in a secure note and happy to provide login details.

Thanks,

Thibault

#2

Hi Thibault,

Thanks for reaching out.
I have checked your website and found that the Optimize WP plugin has been used to optimize the JS and CSS. I would suggest you deactivate the plugin or disable the optimization once, and check if that helps. If that does not help, there might be some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.CSS/JS Customization
5.Disabling Cache
6.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd third-party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins, unless you are subscribed to One. If not subscribed, kindly consult with a developer or contact the plugin author.
Please note that we do not provide support for custom codes and 3rd party plugins, unless you are subscribed to One service.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

secure-note
secure-note1040×250 15.3 KB

Please note that we don’t provide any support to the 3rd party plugin or related issues.

Thanks

#3

Hi Tristup,

Thanks for getting back to me. Little confused as we don’t have Optimize WP installed on the website.

I’ll include some login details in a secure note. We’ve done all the usual checks + some extensive debugging and can’t seem to pinpoint the issue. If you could take a quick look I’d really appreciate it.

Thanks,

Thibault

#4

Hi Thibault,

It was showing some console messages related to that plugin, which are not showing right now. Although I found that the content of the section above the accordion has Broken HTML as explained in the screenshot.

image
image838×275 21.5 KB

I removed that additional <a> tag and also removed the ” from href, and now it started working correctly.

image
image1200×482 58.8 KB

Thanks

#5

Amazing! Thank you so much for your help!

#6

Hi Thibault,

Glad that we are able to help you.

Thanks