Hi there,
I’m having a big problem with loopers and featured image backgrounds that seems to have happened overnight:
I have multiple looper providers each pointing to a specific page category. Looper consumers have a background image set to page’s ‘Featured Image’. It has been working fine, but when I checked this morning everything was greyed out. I tried changing to a static image and it remains the same.
Have no idea what caused this…
Hi @thnicholl,
Thanks for reaching out.
I have checked and found the problem you are having. It might be due to the improper update of Pro. I would suggest you deactivate and delete the Pro and re-install it after downloading from the Themeco Account dashboard.
If that does not help, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above help, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
Hi @tristup,
Thanks for getting back to me. I tried all the fixes above but none of them have worked unfortunately.
Weird because if you go to the website’s home page, there’s a similar looper (with a similar design) pointing to recent posts. This one is working just fine: screen-talent.com
Attaching a secure note with my logins. If you could take a look that would be great!
Thanks,
Thibault
Hello Thibault,
The z-index of your DIV element container should not be auto. It must be set to 0 or 1.
Please check out the links in the secure note below for the demo.
Thanks.
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