Loading...session expired

[kennar]

I’ve just blindly migrated from X to Pro. The truth is that it has been a couple years since I attempted to customize the site so not a huge deal. Anyway, just a few moments ago when I clicked on Pro -> Headers I was presented with a “Loading… Session Expired” message. After updating Wordpress (5.0.3) the message was replaced with a spinning/loading icon.

By contrast, both the Validation and Settings pages are visible.

Any hints about a solution would be appreciated.

Thanks.

[christian]

Hey @kennar,

Please try the following common solutions:

2. If you’re using a caching plugin like W3 Total Cache, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins like Autoptimize.

3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

5. If you’re using a child theme, please switch to the parent theme to check if a custom function and/or a custom PHP template is causing the issue.

6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

7. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Please also give us a screenshot of the browser’s console. Here’s the instruction: https://developers.google.com/web/tools/chrome-devtools/console/

Thanks.

[kennar]

Thank you, it was “WP deferred javaScript”. In fact, that plugin was impacting many other elements on the site. Should have thought to systematically check the plugins (which were activated by forceful recommendation of the host).

[jade]

Hello Kennar,

In some cases when you try to setup JS related plugins, it will cause some issue when the setup is not right and might produce conflicts. In case you want to use the plugin, kindly get in touch with the plugin developer.

Thank you.