Loading Page stuck

[trybeadmin]

Hi there, when we want to edit a page via cornerstone, it’s stuck at this loading page.
and there’s also a pop up notice as shown in the screenshot given.

Thanks!

[tristup]

Hi @trybeadmin,

Thanks for reaching out.
There might be some different reasons behind your issue, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.CSS/JS Customization
5.Disabling Cache
6.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If that does not help, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[trybeadmin]

hi there, made a secure note

[tristup]

Hi @trybeadmin,

I have checked and found that the Autoptimize plugin is the reason behind your problem. I have deactivated it temporarily and it started working. I would suggest you deselect the optimize option for JavaScript and check if that resolves your problem or not.

Thanks

[trybeadmin]

Thank you so much! I deactivated it and it works

[prakash_s]

You are most welcome @trybeadmin