Live Site not working (but is in cornerstone)

Support
#1

My live site https://dwanedigital.co.uk was working yesterday but when I’ve got to access it today, half of the html information just doesn’t show up.

I’ve emptied all cache’s, disabled cache and optimisation plugins but still nothing.

Here’s it in cornerstone

And here it is live

#2

Hello @rystaman,

Thanks for asking.

Please do the following general solutions.

  1. Please make sure that you are running PHP 7 or later on the server as running old version of PHP can have potential issues. You can refer following document for server requirement https://wordpress.org/about/requirements/1

  2. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

  3. Remove custom CSS, Javascript and templates.

  4. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

  5. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

If nothing helps, please give us WP Admin and FTP access in a Secure Note.

Thanks.

#3

Think it was the .htaccess reset that did it (or removing cloudflare CDN)

Should I have any problems using the X theme with:

W3 Total Cache
Autoptimize
Cloudflare

As I seem to have been having problems with all 3 of these and i’m just trying to improve the speed of my site

#4

Hi there,

There should be no problem as long as you maintain them, remember that too much optimization and caching could kill your site’s usability. CloudFlare alone should be enough since it cache and optimize your site.

Thanks!

#5

So I shouldn’t use CloudFlare and the W3 Total Cache together?

#6

It is recommended that you use one of them. CloudFlare does most of the job. but as I know the W3 Total Cache does have some features that you can use, but you need to turn off other features and use only the ones you are interested in. For example the OpCache and …

But in general, CloudFlare will do the trick.

#7

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