Link tags stripped from Dynamic element

[magikweb]

Hi!

I have a page to display a list of podcasts, along with a description. I’m using a custom post type and ACF to store the description, but I seem to encounter some problems with the display. Every link link tag is converted to a span when I try to display it in the Dynamic element no matter what I do. I tried making a shortcode that takes the description straight from the database, and still when it gets to the frontend the tags are stripped. I even tried using the content editor for the description but even that won’t work.

Here’s what I type in the ACF field:

Here’s what I’m getting on the frontend:

Is there a way to avoid this? I can send you some login info if you want to check it out for yourself. The site is in production though, so please do not touch anything besides the page I’ll provide

[ruenel]

Hello Magik Web,

Thanks for writing in! Since you are trying to display rich text html or custom HTML codes, you will need to use the Raw Content element in displaying the ACF field.

Best Regards.

[magikweb]

It still doesn’t work. The link appears in blue, but if you try to click it you’ll notice that it’s not even a link.

Besides, if you scroll down you’ll notice that all the descriptions are now in blue as if they were links but don’t do anything when you click them

[tristup]

Hi @magikweb,

I have checked and found that you are using the Pro version 5.1.4, I would suggest you update it to the latest version i.e. 5.1.5 and check if that resolves your issue. If that does not help, there might be some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1. Theme Related Issue
2. Plugin Conflict
3. Theme Update related issue
4. Child Theme Related issue
5. CSS/JS Customization
6. Disabling Cache
7. Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps and you are still getting the issue, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access to the secure note including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks