Link on our WP forms

Support
#1

Our corporate page has a WP form. However, it keeps going to our San Diego email rather than our events email. Can you please confirm where I can change the submit button link?

#2

Hello @RevealHM,

Thanks for writing to us.

Please take a look at this article to learn more about how to set up page redirection and change the URL after a form submission.

Thanks

#3

Thank you, however when I went to the confirmation and to add our email URL in there it would not let me because it is an invalid URL. Please let me know how to fix this.

#4

Hello @RevealHM,

To help you with your concern, please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#5

Hi Peter, I figured out the issue on my own. However, as I go to update our WP form for our corporate page it is only updating on our desktop and not mobile. please advise.

Thank you

#6

Hello @RevealHM,

This could be related to caching. I recommend purging all site, plugin, and browser caches, then checking the page again. Additionally, please make sure you aren’t using separate sections or forms for desktop and mobile (via hide-during-breakpoints). If you have duplicate elements set up for different screen sizes, any updates will need to be made to both the desktop and mobile versions to show up across all devices.

Thanks