Limit to number of images in text block

Support
#1

I’m having trouble adding more images to a gallery in a text block. Everything works but the new image doesn’t show up.

#2

Hi There,

Thank you for writing in, are you referring to that site below? please update your X Theme and Cornerstone to the latest version (X 6.0.1 / CS 3.0.1) to make sure that this is not an incompatibility issue.

Remember to clear all caches (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Cheers!

#3

No. It’s a testing site for a client and everything is up to date.

#4

Hi There,

Could you please provide us with that link so we can take a closer look?

Thanks.

#5

http://blumen.com/testing

#6

Hi there,

Would you mind specifying which part of the page you are trying to add the image gallery?

I have checked on the page that you have linked but I am unsure which one is it.

Thank you.

#7

The wedding bouquets page. My client has added a bunch of photos, neither of us seem to be able to add any further images to that gallery. There is no error, it just acts as if it worked but the image (no matter which image we try to add) just fails to show up.

#8

Hi There,

Could you please provide us with your admin account so we can take a closer look at that page?

Thanks.

#9

I would but the ability to leave a secure note doesn’t appear active at this time.

#10

Hi There,

Thanks for the credentials, but I was able to add an image to your Gallery


Please clarify, which Gallery and which Images you cannot add.

Thank you,

#11

Not sure what happened but it wasn’t working for me, or my client, and now it is.

#12

Hi again,

It must have been the cache issue, glad all is sorted now.

Cheers!

#13

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