Light Box Playihng Duplicates

Support
#1

i just recently re did this whole entire site vma.vmalongisalnd.com
i added Light boxes to the play buttons on main page but for some reason they are playing like duplicates what am i doing wrong all i did on old site was just copy and payste the code. thanks in advanced

#2

Hi,

The link provided doesn’t seem to work.

Kindly check and let us know.

Thanks

#3

sorry I haven’t stoped staring at the computer screen for 3 days straight lol the link is vma.vmalongisland.com

#4

Hi There,

Upon checking, I see completely different 3 videos inside your lightboxes. Were you able to resolve this issue ? If not, try clearing your cache and test your site again.

Thanks!

#5

if you notice the three different play buttons they are supposed to each play a unique youtube video I can’t seem to figure out why it is acting up like this I used site ground cache plugin and flushed the cache and nothing happened. so I don’t know what the issue is if you go to vmalongisland.com which is x as well and see they are in the red section in one row all I did was copy the code from each box and paste into content module. So that is why I am at a loss

#6

Hey There,

Thanks for updating in! vmalongisland.com is using an out dated Pro theme version. Please update it to Pro 1.2.7 version which is now available in automatic updates! This release contains fixes for several issues so be sure to check out the changelog (https://theme.co/changelog/). Please do update to the latest version. After doing the updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Please let us know how it goes.

#7

Sorry for the Confusion.vmalongisland.com is just the old site im not touching im rebuilding the site on vma.vmalongisland.com and on that link im having the issues. sorry for confusion.

#8

Hi,

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password

All the best!

#9

vma.vmalongisland.com

home page

i tried changing the images to its each individual name and that didn’t work so i am at a loss thanks.

#10

Hi there.

You should use unique selector instead of video-1 on both desktop and mobile. Example, you can change it to video-desktop-1 and video-mobile-1.

The lightbox has no capability to choose which selector for desktop and for mobile, so it there is two identical selector regardless of device, it will then group those link into one lightbox. Hence, it should be 1 unique selector per 1 lightbox if you wish to isolate each lightbox instance.

Thanks!

#11

I made the changes you requested but now it not a Lightbox it takes me straight to the youtube page what did I do wrong the log in credentials are still the same for you.

#12

Hi there,

It’s wrong, now you’re making all the desktop lightbox with the same selector. I went ahead and fixed it, please check how I did it :slight_smile:

Cheers!

#13

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