Licensing issue after restore from staging site: Your code is valid but looks like it has already been used on another site

Support
#1

Hi,

I just restored/migrated my site back from an UpdraftPlus clone site, and I’m getting this message in WordPress when I put my license key in. My Themeco license is for the site I’m getting the message on. I did jump through some hoops on the clone/staging/development site to get x validated while I was working on it. (The site appears to be working - but this needs to be addressed).

Thanks.

#2

Hello Richard,

Thanks for posting in! Please check your Themeco Account and make sure that you have assigned the correct domain URL to your license code. Make sure that you have the assigned the URL like what you have in Settings > General > Site URL in your WordPress dashboard.

See the secure note below.

#3

Got it. Thanks. (somehow I thought the extra http:// before the https:// was part of the prompt…)

#4

You are most welcome!

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.