License validation issue continues

Hi,

I am still having problems validating my X Theme license after my domain has now successfully transferred over.

I am still getting he same error:

Your license of X is not validated. Place your Envato purchase code or Themeco license to unlock automatic updates, access to support, and Extensions. Learn more about product validation or manage licenses directly in your Themeco account.

I have entered the code again but stilt does not validate.

I have been asked to enter my log in details in a secure note but do not know how to do this.

Please advise on both counts.

thanks.

iain.

I have just figure out the secure note issue so need advice on the activation still please.

Hello @iaindvc,

The login details is not working for us.

Please see the secure note.

The login now works fine again at my end with these same credentials.

Please try again now.

thanks

Hello @iaindvc,

Your site has been successfully validated.

Please see the secure note to know what have been the issue.

Excellent, thank you for your help.

You’re most welcome!

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