License Transfer not working

[toddbenton]

Hi, I followed the instructions for transferring a license and unlocked it in the other account, but it’s not letting me register it in my account. I will add the license code in a secure note. Can you please manually transfer it like you have had to do sometimes with others?

Thanks!

[ruenel]

Hello Todd,

Please see the secure note.

[toddbenton]

It is my client’s account but his website is not active any longer. He took a job in a company and no longer needs his website. Do you need to hear from him directly? I can write to him and ask him if it is ok if I delete his account.

[ruenel]

Hello Todd,

I have checked the license code and it is no longer assigned to any domain. Please ask the owner if it is okay to remove the account so that we can delete the account and you can register it to your own account.

Regards.

[toddbenton]

It is ok to remove the account. Here is the response I received from him.

By all means, take the code and use it for something good! I’m not going to build something else. Feel free to cancel my account.
JM

[christian]

Thanks, Todd. I’m going to forward this to our accounts manager.

Please stay tuned.

Thanks.

[matt]

Hi Todd,

The license has now been moved to your account. Thanks for your patience and your continued support.

Have a great day!