License not valide

[essenstelltum]

I have an unlimited license of X theme pro. However, after changing my domain, my website is showing that my license is no longer valid. I entered a license number, but it is not being accepted, even though I can see the new domain address in my Themeco account.

[tristup]

Hi Shahin,

Thanks for reaching out.
There might be a few different reasons for this issue, I would suggest you troubleshoot the common issues related to the Product Validation.

1. Location Issues
2. Communication Error Messages

If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks