Same issue here: decisionbrain.com
Same issue. Wonāt validate.
Same here, tried multiple licenses. Same thing, says validated then jumps straight to not validated.
same here⦠seems to be a bigger problemā¦
Getting somewhere. Narrowed it down to Pro licenses. Weāll circle back as soon as we know more.
Found what we think is the issue. Working on a fix now and will post back when itās ready to test.
same here, doesnāt look like anything broken
Hi again,
Weāve made another adjustment to correct the issue with Pro license validation. Thanks for your patience everyone!
Weāre still keeping an eye on this thread and testing some more sites. Please let us know if you run into any other issues.
Working for me, thanks for the super swift fix!
Resolved now - thank you!
Hi Themeco - great work - i am validated now and was previously unable to do so. Thank you!
Thanks for letting us know!
Sorry but still only half fixed for me. One site is fixed but the other still says I am using my licence on another site - which I am notā¦
Hi Dave,
Iāve checked the request logs and it looks like you may have tried the license key for your other site. Iām double checking something on my end, but would you mind trying the other license to see if that works? Thanks!
I am being told Iām not validated. I go to manage my license on this site so I can get the key to revalidate my site, but the codes for my sites are no longer here. Help?
No luck. I swapped the two licences around on my dashboard to see if that changed anything but that didnāt work. I still have one site registered and the other saying I am using my code on another site.
same thing happening to me
it would also be nice to be able to see all my licenses for all my sites on one page like before. new design requires me to select one site at a time. not very efficient.
I am still not able to verify my license
same problem here