License Key is Validated Then Unvalidates itself

Support
#1

Try to move the license key to a new domain and when I go to do so it says it is validated then unvalidates itself, wondering what the solution may be for this problem

#2

I have the correct URL where I manage my licenses- I have triple checked.
My server meets the requirements to run wordpress and the theme also.

Thanks in advance!

#3

Hi Stewart,

Thank you for writing in, if you confirm that you have the correct URL assigned to your license, and this issue is still happening, please try deactivating all your plugins first then validate the site. Also, if you have a caching plugin and/or caching features, please CLEAR and deactivate those for a while.

Let us know how it goes,
Cheers!

1 Like
#4

Hi thanks for reply, deactivated all the plugins and it worked!

Thanks again!

#5

Hi Stewart,

You’re welcome and it’s our pleasure to help you! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.

#6

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