License Issues Two out of 50+ Sites

[powersnw]

Hello the below was another ticket that you closed and I cannot reply too,

I cannot activate a Pro Unlimited license. It says congrats you’re unlocked but it doesn’t actually unlock. The website is garagefloorcoatingsouthcarolina.com

Please help reset this or help me get passed this to start updating everything. it was working fine last week and some reason the license dropped and we are stuck here now. Thank you.

I was able to get the above website to work however two more are now throwing the same problem, both have no caching plugins or anything and I cannot get it to work. Login info is in the secure note and is the same for each website. Thank you.

[marc_a]

Hi @powersnw,

Thanks for reaching out!

I went ahead and validate your two website then I was able to validate them successfully at first try. Maybe it is just a connection between your server and our server.

Hope that helps.

Thank you.