License error in website with X Theme

Good reviewing the websites we have, we have seen that in one of them we were asked to fix the product license. We have put it back and it gives us this error. This license has been used on this website for years only.

any ideas?

Hi Mauro,

Would you please kindly check the troubleshooting guide below?

That should fix the problem that you are experiencing.

kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case if you still have problems.

Thank you.

Thanks, it’s already solved

Glad to hear it is working now! Thanks for confirming.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.