License Code Error

Hi, all of a sudden one of my sites gave a message that the license needs to be fixed. When I go to input the license there I get: This looks like a brand new purchase code that hasn’t been added to a Themeco account yet. Login to your existing account or register a new one to continue. When I try to login, it asks me if I want to add the license to the account - I click yes and then it tells me the page doesn’t exist… The license has been added to the account years ago. What is happening with your system?



Hey @kcreative,

Thanks for writing in! This happens because the X theme has been deactivated on your site. Since Cornerstone plugin noticed that the X theme is no longer active, it triggers the standalone mode which is why it asked for a license. Be advised that if you are using the Cornerstone plugin as a standalone plugin and activate a different WordPress theme other than the X theme, it will always ask you to validate it. You CANNOT use the X theme license to validate Cornerstone. You can either purchase a separate Cornerstone license from Code Canyon OR simply activate the X theme.

Best Regards.