License activation in new site

Support
#1

Hello

i moved my site to a new web address which is a wordpress multisite https://kashthat.numberone.ng/ and revoked my license in old site for use in new site but i keep getting below messages after doing it over and over again
…
You’re almost finished!

Your license of Pro is not validated. Place your Themeco license to unlock automatic updates, access to support, and Extensions. Learn more about product validation or manage licenses directly in your Themeco account.

…
Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.

Thanks

justice

#2

Hi @pumpido7,

Thanks for writing in.

Would you mind sharing us admin credentials and the validation code so we could check on our side.

Don’t forget to set it in a secure note.

Thanks.

#3

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