License Activation Glitch

Support
#1

I cannot use my Pro Unlimited License, it keeps refreshing to say input a license code. This happens on almost every site I build now.

#2

Hello @powersnw,

Thanks for writing to us.

It seems that it was an issue of cache, I went ahead and purge all the cache from the WP-Rocket and then validated the theme. Please check your site now. Please note you must purge all the cache and temporarily deactivate the cache plugin before validating the theme.

Thanks

#3

Thank you!

#4

Hey @powersnw,

You’re welcome! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.

#5

Well its happening again on a different site now. I cleared cache even deactivated wp-rocket and no luck. Please help.

#6

Hello @powersnw,

Your Pro theme has been validated. Please do not forget to update it to the latest version. Please feel free to create another thread if you need any other help.

Cheers.

#7

Thank you. What caused it this time? This happens more and more as time goes on, is there anything I can fix to stop this?

#8

Hey @powersnw,

Please make sure to input the correct license code and make sure that there are no empty characters as you input the code.

Cheers.

#9

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