Licence Transfers

[Houndog]

Hi

I have two licences that I bought to do my day job’s websites for them. I need to transfer these to their own account for them and they need to purchase at least one more licence. How do I go about this please?

[Prasant]

Hello @Houndog,

Thanks for asking.

Please take a look at following thread to transfer licence:

Bought theme in wrong account

To purchase additional licence, you can suggest your client to follow this link:

X | The Theme

Thanks.

[Houndog]

Hi… I started a new account by purchasing X Pro and then I unlocked the two licences on my login , copied the licence codes and clicked on register licence on the new login. when I paste the code into the box it gives me “Purchase code could not be added to user account: License already exists for this Envato Purchase Code.” . Am I doing something wrong or does your site have a problem?

Regards

Brian

[paul.r]

Hi Brian,

Please provide us the purchase codes in Secure Note then indicate to which user account each purchase should go.

Thanks

[matt]

Hi Brian,

Thanks for providing the extra information we needed. I’ve gone ahead and moved those licenses over for you now, so you should see them in the correct account.

Thanks for building with X and Pro, and have a great day!