Layout Preview no displaying anything

Hi!

We are using cornerstone as a page builder and we started experiencing an issue. It seems that every time we open a Single Layout in the editor, the preview doesn’t show the content. Only the header and footer appears, even though the Outline section shows that all the elements exists. The console doesn’t show any errors.

Just to be clear, the two boxes with the text “Planifier un voyage” are part of the footer.

Hello @magikweb,

Thanks for writing to us.

To help you with your concerns we need to check your settings, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

Thanks

There you go!

Hello @magikweb,

Thanks for sharing the login details it seems that you have created a single layout for the custom post type. I would suggest you go to the layout and set the preview as shown here in the screenshot given in the secure note.

Hope it helps
Thanks

It does work, however, isn’t that supposed to be the default? I’m pretty sure that when you assign the layout to a post type, it picks one of them to use as preview. Why do we have to select it manually now?

Hello @magikweb,

By default, it displays the post of the assigned layout post type. This might be because the cache is not reflecting properly.

Hope it helps
Thanks

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.