Layout builder woo commerce templates for check out, my account and cart not loading content

I love the new features of the recent upgrade and the fact that we are able to edit the look of the shop and products for woo commerce which is something I have been missing for a long time. However there’s a few things I’m not sure is working or if I am missing something. I wanted to check out and alter the look of the check out page, the My account page and the cart page using the templates you have provided for these, however when I load these templates there content from a product that appear. I have been looking through the tutorials but I cannot figure out how to load the content for the functions on the respective cart/ check out/ my account page, is there an additional tutorial somewhere for this? A shop special? The page I am editing is I managed to edit the shop page like this .See the screen shots for the content that loads when I try to edit the templates for the cart/ check out/ my account. I tried following this tutorial and seeing if I could control the “then content” from the dynamic section but in my builder there is not “the content” cannot find it. Will add secure notes here. And screen shots.

Hello @annekling,

Thanks for writing to us.

Thanks for sharing the credentials. It seems that you are using 4.0.6. Please update your Pro theme with 4.0.7. If that doesn’t fix please let us know. It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts


Hi! I tried upgrading but to no luck, I don’t have an easy way of creating a staging site right now, I am on aws light Sail and last time I attempted it I had so much trouble with the DNS settings, if you can manage to investigate without the staging site that would be great. I put the site in under maintenance now, if that helps.

Hello Ariell,

The checkout, my account, and cart page are the Woocommerce pages. You can create these pages in the Content builder and populate the page using the following WooCommerce shortcodes:

  • [woocommerce_checkout]
  • [woocommerce_my_account]
  • [woocommerce_cart]

The output of the shortcode cannot be edited in the builder because dynamic contents were generated by WooCommerce. The layout builder can only be used to create a layout for single product pages, the Shop page and the product archive pages.

Hope this helps.

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