Latest posts not showing on homepage

Support
#1

Hi,

My latest posts are not loading/showing on my homepage. There should be a list of around 10.

Can someone please advise?

Many thanks

#2

Hello Gavin,

Thanks for writing to us.

It might be the issue of cache or any plugin conflict. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing for Plugin Conflict
  2. CSS/JS Customization
  3. Version Compatibility
  4. Disabling Cache

If it doesn’t work for you, please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Hi Prakash,

Thanks for the message.

I will go through these steps and come back to you if I don’t resolve.

Thanks

#4

Hi Gavin,

Great! Please keep in mind to add the details that my colleague requested on your end to avoid back and forth.

Cheers!

#5

Hello Gavin,

Thanks for sharing the login details it seems that there is an issue with version compatibility. You are using the older version of X theme 9.0.8 and the latest version of the Cornerstone plugin. I would suggest you, please update the X theme to 9.1.4. Please make sure your theme, plugin, and WordPress core are updated as per our version compatibility page.

Hope it helps
Thanks

#6

Hi Prakash,

I’ve updated X and this has resolved the issue.

Thank you very much for your help!

#7

Hi Prakash,

The issue has resolved on desktop but the articles are still not showing on the homepage on mobile.

Would this take a while for caching to filter through?

Thanks

#8

Hello Gavin,

It seems that there is an issue of cache I would suggest you please purge all server cache and backend cache. You need to clear the cache through the theme settings as well.
Go to Cornerstone—>Settings—>System—>Clear Style Cache.

Hope it helps
Thanks

#9

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