Latest changes to website not showing in logged out mode

[nathandutoit]

Hello,

Website - https://smokedbysteve.com/

Recently made some updates to the contact section but the changes are not showing up when logged out:

However, they do show when logged in:

I have tried clearing cache numerous times and viewed in different browsers. I don’t have any plugins installed that come outside of X package.

Thanks,

Nathan

[Prasant]

Hello @nathandutoit,

Thanks for asking.

Can you please assign administrative level permission to the user you have created?

On the other hand, looking at the screenshots I think maps error message is related with the Maps API key. I request you to please take a look at following resource to get the Maps API key.

https://developers.google.com/maps/documentation/javascript/get-api-key

Thanks.

[nathandutoit]

Updated permissions.

I have key. You’ll see in my original post it’s showing correctly while logged in but not while logged out.

[Prasant]

Hello @nathandutoit,

Thanks for updating the thread.

I checked the contact page and can confirm that the error is related with API key. Here is the error message I see in browser console.

Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error

Please enter the API key details (relevant link shared in previous reply) and problem will get automatically resolved.

Thanks.

[nathandutoit]

Not following, that second screenshot I shared is displaying the map correctly. Do you see that map is loading when logged in?

Other than the map, you’ll also see that the phone number at the top of the homepage is not updating out of logged out mode and the phone/address info in the contact section is not showing as updated.

Could this also be tied to the api error?

[Prasant]

Hello @nathandutoit,

Thanks for updating the thread.

Maps: I can see that you added api key error but I think there was some issues with the same. In my Google Maps dev console I created a new maps project and entered the API key and maps seems to be working fine. To test, I deactivated the Under construction page then cleared the cache. After that I opened the website in Firefox and seems to be working fine. Here is a screenshot. https://cl.ly/3w0y0I3C2r2h

Phone Number: I opened the page and edited the text and changes are getting reflected when not logged in. Here is a screenshot. It has nothing to do with Maps API, I think issue might have been because of cache which I cleared and changes are getting reflected. https://cl.ly/0n1V213q410S

I have rolled back the changes I did to earlier state i.e Under construction page activated, deleted the text I added in header, removed the API key I added.

I request you to please recheck or better create a new project in Maps console and enter the correct API key.

Thanks.

[nathandutoit]

Still having issues on my end.

Any changes I make I can’t see when logged out. This is on all browsers and devices. I’ve cleared history/cache as well numerous times after making updates but still no success.

What could be causing this?

LOGGED IN (can see changes):

LOGGED OUT ("-change-text" is displaying but should NOT be)

[ruenel]

Hello There,

I have investigated your site and it turns out that you are using BlueHost. Please keep in mind that by default Endurance Page cache is enabled by default in this host. The issue you are having is just a cache problem. Please clear your Endurance Page cache first before testing your site. You may also disable it since you are still developing your site. You can go to WordPress Dashboard, Settings > General > Endurance Page Cache.

Hope this helps. Please let us know how it goes.

[nathandutoit]

Thanks for you help. Issue is still persistent. I turned off endurance page cache, purged all cache, and cleared browsing cache. I’m still not seeing changes being applied to live site:

This is displaying –

But I changed to the following as a test –

[rad]

Hi there,

It’s due to cache, what you’re supposed to see when logged out is the under-construction page and not that. You can also check this https://smokedbysteve.com/?nocache=1 while logged out and it will correctly display the under-construction page.

Now try disabling your under-construction and test it again, it will correctly display the change you made.

I recommend contacting your hosting provider about the cache, maybe their system is failing to clear the caches.

Thanks!