Lags WP Bakery after update X

Support
#1

Hi,
earlier we have updated X to 7.0.4 version. After that backend page editation had change. Some elements have on Its start more text and codes - look at example on printscreen file. Is that error some kind of lags or what is that? Should we do something about it?

#2

Hi @nezzazvoni,

Did you update Cornerstone too? It should be updated simultaneously to Cornerstone V4.0.4 to avoid incompatibility issues. The domain attached to your latest license needs access so I cannot firm if that’s the case.

If you already updated both and the issue persists, please make sure your site have sufficient memory. Can you try adding the code below in your wp-config.php file located at the root directory of your site.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

If that doesn’t help, please provide us your wordpress admin login and ftp login in Secure Note(key icon)

#3

Hi again,
Ive checked it - we have all things actual versions (cornerstone, wp bakery, all plugins…). Limits are good but problem still exist. I send you another printscreens to ilustrate.

Thanks again

#4

Hello @nezzazvoni,

Thanks for updating the thread. :slight_smile:

In that regards please share website login details in secure note for us to take a closer look at the setup.

Thanks.

#5

Ok, here you are.

#6

Hello @nezzazvoni,

You are experiencing the issue because the Legacy X shortcodes were turned OFF. You can enable it in WPBakery Page Builder > General Settings > Legacy X Integration.

Hope this helps.

#7

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