Just plain old stuck!

[Stilus89]

I have had a Theme X which was not validated and could not find the API. So i repurchused Theme X however it will not install as there is already one and it wont validate either.

Can you help?

[rad]

Hi @Stilus89,

Thanks for reaching out.

The API validation was from old versions of the theme, I think about 2.0. Please validate it with the license code instead.

I also checked your site and it appears that your theme is updated but not the cornerstone. Please deactivate cornerstone and delete it, then validate it with your license code again. And it will also install the applicable version of cornerstone automatically.

The license code that you’ll use for validation is the one assigned with your URL. And it should be available in your License page here in your Apex/Forum account.

Thanks!