Jumps Left on Larger screen only

Support
#1

hi guys
can check anyone on my site ?
when click on menu items page jumps to left on larger screen only. already i have tested plugin conflict and temporary removed all css and also switch to pro theme tested. i am very difficult to find out.

thanks

#2

please check on larger screen. thanks

#3

Hello @Nieros,

Thanks for writing in!

I am on a 27 inch MacOS. I could not replicate any issue. When I click on the menu items, it does not jump to the left. Please see the video in the secure note below.

Thank You.

#4

Thanks for checking. On your video it seems correctly but Please wait i get back with video capture.

#5

Hello @Nieros,

Please let us know if the issue still persists on your end.

Thanks

#6

hi, here i recorded a video. please check
i have tested on 24" mac and windows chrome safari. all having same issue. please check. thanks

#7

i have tested on 24" mac and windows chrome safari. all having same issue. please check. thanks

#8

Hey @Nieros,

What’s the version of your Safari? Please check out the video in the secure note.
I have tested your site on a Safari browser.

Best Regards.

#9

hi ruenel thanks for checking. yes I see in your video very smooth. but I have tested on Mac safari and chrome also another windows PC chrome and edge. same issue ( safari version is Version 16.4 (18615.1.26.11.23) very long I’m trying to fix this. logged in user and logged out user also tested. cache cleared also tested. I’m testing on 22 and 24" having this issue. smaller screen no issues on laptop mobile etc. 27" I didn’t test yet. this having on pro custom header only. when use default header no issue

#10

Hey @Nieros,

Please edit your custom header and in your Bar element settings, change the height from 90 pixels to auto.
Kindly let us know how it goes.

#11

Thank you for checking, I have changed 90px to auto but still no luck. herewith attached video after changed to auto. please check

#12

Issue still exist when go to some pages. thanks for supporting

#13

Hi @Nieros,

Can you please specify a few of the pages so we can investigate the reason behind the issue on those pages?

Thanks

#14

hi, its exist on every page when clicks on links. header moves left same as on i screen recorded video. very hard to find out. please try or i setup a staging site and let me find. thanks

#15

Hello @Nieros,

I have tested your site using Brave, MS Edge, Safari, Opera, Chrome, and Firefox on my mac. I still could not replicate the issue. What is your screen resolution? Have you tested your site on another machine? I cannot check it here since I do not have a laptop or any other computer.

Best Regards.

#16

I have tested on 22 and 24” still I’m difficult to find out

#17

I’ve gone through this on a number of browsers and OSes and found no jumping like in the video. It’s looking great really and most people probably aren’t having this issue. I’d possibly check your browser extensions. Also check if this change is from a breakpoint and your default screen size is not in-between this, maybe. Have a great day.

#18

Thanks for checking. Yes i think so it’s breaking point issue. Let me check with breaking point changes.

1 Like
#19

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