Jumping on form

Support
#1

Hello there, I have a form embeded on a page with paginations, but when I click next the page do a weird jump, can you help? This is the URL https://riverwalkranch.com/tmp/

#2

Hi @mcostales84,

Thanks for reaching out.
I have checked the given URL but didn’t find any form or similar to that. Can you please share the exact URL where you are having such issue?

Thanks

#3

I just noticed the quizz is not redering when you’re logged out. I shared access to the site. I’m using forminator (branded JTW Forms) to create that quizz.

#4

Hey @mcostales84,

There could be a plugin or custom code that affects your form behavior.

I recommend the following troubleshooting procedures.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. CSS/JS CUSTOMIZATION
  6. VERSION COMPATIBILITY

If you think that the issue is coming from the forminator plugin. Please note that forminator is a 3rd plugin and we cannot fix any issue coming from it because it is outside the scope of our theme support. I suggest that you reach out to the plugin author.

Hope that helps and let us know how it goes.-

#5

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