JSON and Visual Composer errors after updates

[Hancock]

Hello. Another knucklehead with “problems after updating” here.

I updated everything on this site and thought it went smoothly until I realized one single page wasn’t working: https://mainstreethartsville.org/business-partners/.

There’s a [webdirectory] shortcode on that page that isn’t loading correctly. Strangely, the WP Admin bar doesn’t load on the page, either. Every other page and plugin seems to be loading ok on both the front and backend.

I downgraded from the latest X theme to the stable release of Pro and deactivated other suspicious plugins individually, but that didn’t fix the issue. I’ve also contacted the shortcode plugins (salephpscripts.com’s Web 2.0 Directory) author for help. I’ve attached screenshots below for reference.

[Hancock]

When trying to edit the /business-partners page in Cornerstone just now, I got an error saying that there was a missing tag somewhere on the page. I can’t find where, though. Just letting you know.

[marc_a]

Hi Casey,

Thanks for reaching out.

The Web 2.0 Directory plugin is the culprit why your business partners page is not working correctly because when I tried to disable the Web 2.0 Directory plugin your business partners page is now working correctly. You need to find an alternative plugin that will fit in your website. Regarding the business partners page cornerstone error, you can’t edit the business partners page in cornerstone because business partners page is built in WP Bakery not in cornerstone.

Hope that helps.

Thank you.

[Hancock]

Gotcha. Well that is super helpful. Thanks so much and have a great day!

[marc_a]

Hi Casey,

You’re welcome and it’s our pleasure to help you. If you have any other concerns, feel free to reach us.

Thank you.