Following on from my previous thread: https://theme.co/apex/forum/t/js-editor-missing-in-cornerstone/62565 that was locked, i ran all the updates and the issue is still present. Deactivated caching plugins etc etc.
Hi @jake_wiredlans,
We’re sorry you’re still having this issue. Since this is live and a multisite, we can’t do further testing. Can you please try testing for a plugin conflict? You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If the issue is not coming from any plugin, another possible reason is a customization on your child theme. Try switching to main theme and check again. We tried to test it on our local site and we cannot duplicate this issue. So this is not a bug but rather some settings on your site. Please try that 2 steps and let us know how it goes. Thank you.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.