Creating this thread to send you the credentials to look into this further on my site.
The site is validated with X Theme.
Theres a javascript error stopping the menu from working on the site.
Please take a look.
Thanks
Joseph
Hi Joseph,
There seems to be something odd with the website because when I try to go to /work/wp-admin, I always get redirected to the login page even if I already logged in. Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Let us know how it goes.
Hello, I’m aware of this and will do the deconfliction process today. However, a workaround is to clear your cache on your browser and try again. That is working for me currently. Let me know if it does. Thanks!
Hello Jade, I have deactivated one plugin that appears to have conflicted with WordFence and the redirection is not taking place at this point. Not sure if it will occur later or not but for now its not happening. Please advise about the known javascript conflict causing the menu drop downs not to function. Thank you!
Its been 8 hours since I replied to you.
I’d very much appreciate your assistance so my site can be functional again.
I’ve responded below to the redirection issue.
Thank you.
Hello @jsegal,
Please note not to bump your thread. This will make it at the end of the queue again.
I am able to check. I notice you are using different cornerstone plugin.
Did you somehow customize it? Please try installing the Cornerstone version that comes with the theme:
Check again after that. Let us know how this goes. Thank you.
Yes it was the original plugin for cornerstone and needed to be updated. When I updated it then showed “by Themeco”. The menu issue has been resolved. Thank you.
You’re welcome!
It’s good to know that it has worked for you.
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