Items in WooCommerce shop cathegory are not properly displayed after update

[ioanamester]

Hello.

After updating all my plugins, including X theme, cornerstone and woocommerce, items in any shop cathegory are not displayed as they were before the update. The layout of each cathegory should have 4 items on each line (this was the layout before the update).

The shop layout is already set at 4 columns, but instead it looks like this

Cercei candelabru placaţi cu rodiu şi cristale zirconiu cubic

Any suggestions?
Thank you

[ruenel]

Hey @ioanamester,

Thanks for writing in! You may be having some caching issues. After doing the updates, always remember to clear all caches (especially if you have installed one of the following: LiteSpeed Cache, WP Rocket, WP SuperCache, or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

And please clear your browser cache too. You may use private browsing mode in testing your site to make sure that you are viewing the latest codes from the updates and not the cached version in your browser.

It could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
Child Theme
CSS/JS Customization
Disabling Cache
Disabling CDN

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
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Best Regards.