It Just Hangs. Wont' Update Anything

[vmatt21]

I can’t update to the latest version of X. Currently running 6.2.5
I’m running Cornerstone 3.3.6

I am not able to edit any pages using Cornerstone. It just gives me the forever spinning circle.
https://monosnap.com/file/eJ7EJ6sx6eGm2AwogLmtiifN67p2N9

Also, I am not able to update to the latest version of X. Again, it just gives me a spinning circle.
https://monosnap.com/file/eJ7EJ6sx6eGm2AwogLmtiifN67p2N9

[ruenel]

Hello @VMatt21,

Thanks for writing in!

I have logged in to your site and investigated your issue. I found out that you are using PHP version 5.4.45 (WooCommerce > Status) and WordPress 4.9 requires at least 7.2 (https://wordpress.org/about/requirements/). This could possibly be the cause of the issue. In most cases you cannot update your PHP version yourself and need to contact your host about this. The upgrade process is an easy process and should be something your host can do for you without affecting your website or charging you for it. Here’s a letter you can send to your hosting company:

I’m interested in running the open-source WordPress <https://wordpress.org/> 
web software and I was wondering if my account supported the following:

- PHP 7.2 or greater
- MySQL 5.6 or greater OR MariaDB 10.0 or greater
- Nginx or Apache with mod_rewrite module
- HTTPS support

Thanks!

Hope this helps. Kindly let us know.