Issues with update 4.3.1

Hello, installing the newest update messes up my product category pages and filter options. The images I believe are a different issue but the issues shown below happen right after updating the theme. The first is site updated, the second is the update reverted.

Hi John,

Thanks for reaching out!

Would you mind sharing your admin credentials so that we can check the backend? To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

Sure thing @marc_a, I added the note. There seems to be an issue on some product pages as well. Here is a url of one for example

Images show the discrepancy between admin logged in and regular user views.

My initial thinking is that it has something to do with the instant search+ plugin. However, I don’t know how that would affect the product images and videos on the product page level.

I believe I have fixed the issue.

Hi John,

Glad that you are able to fix it.


This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.