Issues with site license

I built my site on a staging domain and now have converted over to my proper domain address but my theme isn’t allowing me to update the license for the theme to properly register my new domain. I have unlocked the site license and revoked the license from the previous site and I’m not sure what else to do. Please advise. Thank you.

Hi Adele,

Thanks for reaching out!

Would you mind sharing the admin credentials of your new domain so that we can check the issue? To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

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