Issues with scrolling on mobile

[6stringlove]

Trouble scrolling on mobile in first section . Once it unsticks the scrolling works fine down the page.

We have defined classes for columns in CSS for negative margins to remove dead space for screen sizes under 1200px.

It is doing this on all pages except blog and portfolio.

https://branchoustudios.co

Help is much appreciated.

[tristup]

Hi @6stringlove,

It seems that there is an IP restriction implemented on your site, and we are not able to access your website to examine. As we are from different parts of the World and most of us have a dynamic IP so we can’t provide a specific IP address for whitelisting too.
Alternatively, I would like to request you to remove the IP(s) restrictions or you can copy your live site to a staging server without IP restrictions, so we could troubleshoot freely without breaking your site.

Thanks

[6stringlove]

We have disabled the Firewall blocking countries outside of the US. Let us know if that works for you.

[prakash_s]

Hi @6stringlove,

I am another staff, I tried to access your site but unfortunately, the site still not working at my end. Kindly recheck and let us know.

Thanks

[6stringlove]

Please check now.

[marc_a]

Hi @6stringlove,

Still the same issue, we can’t access your website. To avoid back and forth, please disable the IP restriction for the meantime so that we can help you with your problem.

Hope that helps.

Thank you.

[6stringlove]

There are currently no country blocking enabled. Cached has been cleared. Please try again.

[tristup]

Hi @6stringlove,

Regretfully, still, the site is not accessible, I have also re-verified with the DNS Checker and found that the IP address is still not resolved for a portion of the world.

Thanks